Bill Whiteside is an information transfer consultant, primarily addressing the software and Internet-based technology industries. Bill specializes in process definition and system development methodologies. For more than 15 years, he has created and implemented technical and marketing documentation in electronic format and hardcopy. He is a hands-on manager of major projects, and fits in as a team member when necessary. His projects have ranged from a one-page marketing bulletins to a 25-book library of reference and user manuals, which were distributed internationally and in many languages. Some of his clients include: At&T Wireless, Blockbuster Entertainment, Citicorp, MCI, Mercator Software, and Office Depot.